phmanila is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data as a user of phmanila.club.
This policy applies to all personal data collected through the phmanila website, mobile platform, live chat, and any other service operated by phmanila. By registering or using phmanila, you acknowledge that you have read and understood this Privacy Policy.
phmanila uses 256-bit SSL encryption on every page and transaction. Your personal and financial data is never sold to third parties for marketing purposes. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") is issued by phmanila ("phmanila," "we," "us," or "our"), the operator of the online gaming platform accessible at phmanila.club. This Policy describes how phmanila collects, uses, stores, discloses, and protects the personal data of individuals ("you," "your," or "Player") who access or use the phmanila platform, including the website, mobile interface, live chat, and all associated services.
phmanila is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.
This Policy should be read alongside the phmanila Terms and Conditions, which govern your use of the platform. By registering on phmanila or continuing to use our services, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
phmanila collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
When you create a phmanila account, we collect your full legal name, date of birth, Philippine mobile number, email address, and a username of your choosing. This information is required to establish your account and verify your eligibility to use the platform.
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, phmanila may request government-issued identification documents such as a Philippine passport, driver's license, SSS card, or UMID card. We may also request proof of address and proof of payment method ownership. KYC documents are processed securely and retained only for as long as required by law.
phmanila collects information related to your deposits, withdrawals, and transaction history on the platform. This includes GCash account references, PayMaya account references, and bank account details (BPI, BDO, Metrobank) where applicable. phmanila does not store full payment card numbers or complete bank account credentials on its servers.
We collect records of your gaming activity on phmanila, including games played, wagers placed, outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.
phmanila automatically collects certain technical data when you access the platform, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
When you contact phmanila's support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution of any issues raised. This data is used to improve our support quality and to maintain an accurate record of player interactions.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, DOB, mobile number, email | Account creation, eligibility verification |
| KYC Data | Government ID, proof of address | AML compliance, age verification |
| Financial Data | GCash reference, bank details | Deposits, withdrawals, fraud prevention |
| Gaming Activity | Bets, sessions, game history | Account management, responsible gaming |
| Technical Data | IP address, device, browser | Security, fraud detection, analytics |
| Communications | Live chat logs, email records | Support quality, dispute resolution |
phmanila uses the personal data we collect for the following purposes:
phmanila processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
Cookies are small text files placed on your device when you visit a website. phmanila uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, and analyze usage patterns.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phmanila platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.
phmanila does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
To process your deposits and withdrawals, phmanila shares necessary financial data with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are bound by their own privacy policies and applicable financial regulations.
phmanila's gaming library is powered by licensed game providers including JILI Games and other certified studios. These providers may receive limited technical data (such as session tokens and game round identifiers) necessary to deliver game content. They do not receive your full personal profile.
phmanila may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law or in response to a lawful request.
phmanila engages trusted third-party service providers to assist with platform operations, including cloud hosting, KYC verification services, customer support tools, and cybersecurity monitoring. These providers are contractually bound to process your data only on phmanila's instructions and in accordance with applicable data protection law.
In the event of a merger, acquisition, or sale of all or part of phmanila's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
phmanila retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
Upon expiry of the applicable retention period, phmanila will securely delete or anonymize your personal data in accordance with its data disposal procedures.
phmanila implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While phmanila takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying phmanila immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by phmanila. To exercise any of these rights, please contact our Data Protection Officer as described in Section 13.
You have the right to be informed about how phmanila collects and uses your personal data, as set out in this Policy.
You may request a copy of the personal data phmanila holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data phmanila holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
phmanila will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension. phmanila reserves the right to verify your identity before processing any data rights request.
phmanila's platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. phmanila does not knowingly collect personal data from individuals under the age of 21.
If phmanila becomes aware that personal data has been collected from a person under the age of 21, that account will be closed immediately, all associated funds will be returned to the payment source, and the personal data will be deleted from phmanila's systems as soon as practicable.
If you believe that phmanila may have inadvertently collected personal data from an underage individual, please contact our support team or Data Protection Officer immediately at the contact details provided in Section 13.
The phmanila platform may contain references to third-party services, such as payment providers and game studios. phmanila is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of phmanila.
phmanila's Privacy Policy applies solely to data collected directly by phmanila through its own platform and services. Any data you provide directly to a third-party service provider — such as when completing a GCash or PayMaya transaction on their own platform — is governed by that provider's privacy policy.
phmanila reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, phmanila will notify registered players via email or an in-platform notification prior to the changes taking effect.
The most current version of this Privacy Policy will always be available at phmanila.club/privacy-policy. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the phmanila platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you do not agree with any changes to this Privacy Policy, you should stop using the phmanila platform and may request account closure by contacting our support team.
phmanila has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the phmanila DPO through the following channels:
phmanila aims to respond to all privacy-related inquiries within five (5) business days. For formal data rights requests under RA 10173, the response period is thirty (30) days as described in Section 9.
If you are not satisfied with phmanila's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
Six pillars of data protection every phmanila player benefits from
Every page and transaction on phmanila is protected by bank-grade 256-bit SSL encryption. Your personal details, payment information, and gaming activity are transmitted securely at all times.
phmanila fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We have appointed a Data Protection Officer and maintain all required data processing records.
phmanila never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account and comply with applicable regulations.
Access to player data within phmanila is restricted to authorized personnel on a strict need-to-know basis. All staff handling personal data are bound by confidentiality agreements.
phmanila maintains a documented data breach response plan. In the event of a breach affecting your data, we will notify the NPC and affected players within the timeframes required by Philippine law.
phmanila honors all data subject rights under RA 10173, including the right to access, rectify, erase, and port your personal data. Submit a request anytime via live chat or email.
Your privacy is protected every step of the way. Join thousands of Filipino players enjoying JILI slots, live dealer games, bingo, and sports betting — all on a platform that takes your data security as seriously as your winnings. Must be 21 years or older to register.